Kathy Ireland Furniture: Allsop DVD/VHS Organizer - Shelf - black, silver

I purchased 16 of the Allsop 26625 DVD/VHS Organizers. After I had 4 or 5 of them on the floor, loaded with DVDs, I was going to move them to load the next batch. But, when I picked them up off the floor, two of them came apart, dropping the DVDs on the floor. Knowing they were weak, I tried to hold the next one together, but pressed a little too hard on opposite corners; the other two corners gave way, and my hands came together, scattering DVDs all over the floor.

Looking at the pieces that came apart, I saw that hooks were molded into the plastic and were supposed to snap over ridges on the next piece. But the hooks were too shallow to hold against the strain of holding them with the DVDs facing upward, and they were the same on all 16 boxes.

I emailed the manufacturer (from whom I had bought 12 of the boxes) and asked, since it would be time-consuming for me to send them back, and costly for them, what would they offer me if I just kept them and glued the corners together. I had absolutely no response.

I ended up spending two evenings snapping the boxes apart, glueing the 112 attachment points and reassembling them. I think they will be OK, now, but I would not have purchased them if I knew they were so poorly manufactured. And, I do not have any good thoughts about Allsop's customer service.

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Product Description:
The DVD/VHS organizer provides slotless storage in a compact and convenient design. This allows a large number of DVD and VHS tapes to be organized and reorganized quickly and easily.